Introduction to Communication Skills (Non-Clinical)

Course Details

This session looks at what we mean by “communication” and why it is so important, especially in a healthcare setting. Looking at how we communicate and what stops us from communicating well.

Who is This Course for?

Everyone.

What Will the Course Cover?

• A review of our understanding of the
  communication process
• How we put people at ease with good
  communication
• Discussion about the barriers to
  communication
• The key skills of communication, including
  non-verbal communication

Pre-Course Requirements

None.

How Will the Course be Taught?

Face-to-face delivery in a group, including group/pairs work.